If you are unsatisfied with the quality of your wash, try to let your Washér know before the job is completed. Washérs are happy to go back and fix any areas that they may have missed.
If you are still unsatisfied, you can let us know by giving your Washér a low rating. We’ll contact you right away to find out what went wrong and send over another Washér if necessary.
You can fill out a support ticket in the app to contact a customer service representative at any time.
Monday-Friday, 24 Hours.
Contact a member of the Washé support team for further assistance.
We’ll get back to you within 24 Hours (M-F).